Or did you just buy one and realize how much you have to learn?

Or did you just buy one and realize how much you have to learn?
You are about to make decisions worth hundreds of thousands of dollars using numbers from a spreadsheet and advice from people selling you equipment.
There is a better way to learn this, and it takes one or two days.
Spend time inside a working commercial laundry in Spokane. Ride the morning route with the owner. Stand on the production floor and fold. Sit with the people who price the accounts, mix the chemistry, hire the staff, and chase the receivables. Then take all of it and point it at your business, with a coach in the room.
For investors, first-time buyers, laundromat owners adding commercial accounts, and operators who are already open and want to stop guessing.
Running a commercial laundry well means understanding every part of it, from the morning route to the production floor to the conversations that happen behind closed doors about pricing, staffing, and chemistry. This one or two day experience gives you all of it, with consulting and coaching woven in from start to finish.
Designed for operators, investors, and anyone who has already made the investment and is ready to make it work.
Format
One day or two days
Hours
Six per day,
lunch included
Where
Happy Laundry & Dry Cleaning, Spokane
To hold your spot
50% deposit,
balance due one week prior to arrival
Pick what matters to your business. Four topics fit comfortably in a day, so a two-day visit covers eight. We leave room for whatever surfaces once you are on the floor, because something always does.
Morning commercial route ride-along, real customer stops
Full plant tour: equipment, layout, production flow
Sorting, weighing, and intake
Wash process, fabric care, quality standards
Finishing: ironing, folding, packaging, QC
Hands-on time for folding and packaging
Spot cleaning and stain treatment
Commercial laundry chemistry
Damage identification and how we tell the customer
Operational software and workflow systems
Routing, scheduling, and driver logistics
Production cheat sheets you take home
Finding and qualifying commercial prospects
Pricing commercial accounts for profit
Service agreements and account retention
Outreach, follow-up, closing, pipeline
The first 90 days of a commercial customer
Hiring, pay structure, scheduling, culture
A customized commercial laundry flyer for your own business
A sample service agreement
A credit card authorization template
The list of chemicals we use
Commercial account onboarding process, written down
Production floor workflow documentation
Pricing and service structure overview
Recommended vendor and supplier contacts
A next steps action plan built with you, not handed to you
Photos from your days here

Tell us where you're located are what you're navigating. Eight quick questions, about two minutes. Monica reads your answers before you talk, so the call starts somewhere real instead of at the beginning.

Copyright 2026. Coaching Freedom. All Rights Reserved. Powered by KaizenCRM